Shipping Policy

Shipping Policy

Thank you for shopping with Aether Energy Company!
We are committed to delivering your items as quickly and safely as possible. Please read our shipping policy below.

Processing Time

  • All standard orders are processed within 2–3 business days.

  • Custom-made items may require 5–7 business days before dispatch.

  • Orders are not shipped or delivered on weekends or holidays.

Shipping Destinations

We currently ship to most countries and regions worldwide, including:

  • Asia

  • North America

  • Europe

  • Australia

  • Selected countries in the Middle East and Africa

If your country is not listed at checkout, please contact us for confirmation.

Shipping Methods & Fees

  • We offer standard international shipping and express options (if available).

  • Shipping costs are calculated at checkout based on destination and weight.

  • Free shipping may be available for orders over a certain amount (check promotions).

Tracking & Delivery

  • Once your order is shipped, you will receive a tracking number via email.

  • Estimated delivery time:

    • Hong Kong & Macao: 1–3 business days

    • Asia-Pacific: 5–10 business days

    • Europe/North America: 7–15 business days

    • Other regions: 10–20 business days

Please note that delivery times may vary due to customs, local postal services, or public holidays.

Customs, Duties & Taxes

  • International orders may be subject to customs duties, taxes, or import charges depending on the destination country.

  • These charges are not included in the item price or shipping cost, and are the responsibility of the customer.

Shipping Delays

  • We are not liable for shipping delays caused by weather, customs clearance, or carrier issues.

  • If your order is significantly delayed, please contact us and we will assist you in tracking the shipment.

Incorrect Address

  • Please make sure your shipping address is correct before placing your order.

  • We are not responsible for lost items due to incorrect or incomplete addresses.

Contact Us

If you have any questions regarding shipping, feel free to reach out to us:
📧 Aether Energy Company@gmail.com